Effective Date: October 8, 2025
Last Updated: October 8, 2025
Version: 1.0.0
IF YOU LIVE IN (OR YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES, PLEASE READ SECTION 15 (BINDING ARBITRATION AND CLASS ACTION WAIVER) CAREFULLY. IT AFFECTS HOW DISPUTES ARE RESOLVED.
BY ACCESSING OR USING GAMER GROWTH LAB, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.
ESTIMATED READING TIME: 25 minutes
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Gamer Growth Lab, LLC ("GGL," "we," "us," or "our") governing your access to and use of the Gamer Growth Lab platform, including our website, applications, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (incorporated by reference).
If you are using the Services on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.
You accept these Terms by:
You must be at least 13 years old (or 16 in the European Economic Area) to use the Services. If you are under 18, you represent that you have your parent's or legal guardian's permission to use the Services.
You may not use the Services if:
By using the Services, you represent and warrant that you meet these eligibility requirements.
We may modify these Terms at any time. Changes become effective upon posting to the Services, except:
Material Changes: For changes that materially affect your rights or obligations, we will:
Your Continued Use = Acceptance: Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.
If you do not agree to changes, you must discontinue use and may close your account. Account closure does not relieve you of obligations incurred before closure.
GGL provides a neural intelligence platform for gaming creators, including:
Business Intelligence:
Financial Tools:
Sponsor Discovery:
Creator Collaboration:
What We Are NOT:
NOT Tax Advice: The Services provide informational tax calculations and estimates. We are not tax advisors, CPAs, or enrolled agents. Tax features are educational tools only. You must consult a licensed tax professional for advice specific to your situation. We are not responsible for tax filing accuracy, IRS audits, or tax penalties.
NOT Financial Advice: Business health scores, revenue projections, and financial recommendations are informational only. We are not financial advisors, investment advisors, or brokers. Do not make financial decisions based solely on information from the Services. Consult licensed professionals.
NOT Legal Advice: Business structure recommendations, contract suggestions, and legal information are educational only. We are not attorneys and do not provide legal advice. Consult a licensed attorney for legal matters.
NOT Guaranteed Results: We do not guarantee:
Your Responsibility: You are solely responsible for:
To use certain features, you must create an account. You agree to:
One Account Per Person: You may only create one account per person or business entity. Creating multiple accounts to circumvent restrictions, abuse features, or manipulate systems is prohibited and grounds for termination.
You are responsible for all activity on your account, whether authorized or not. We are not liable for losses resulting from unauthorized account access, except as required by law.
Security Best Practices:
Termination by You: You may close your account at any time through Settings > Account > Delete Account. Account closure:
Termination by Us: We may suspend or terminate your account immediately, without notice, if:
Effect of Termination: Upon termination:
You agree not to:
Consequences of Violation: Violations may result in:
We reserve the right to investigate violations and cooperate with law enforcement.
We offer multiple subscription plans with varying features and capabilities. Plan details, features, and pricing are available on our website and in-app.
Subscription plans may include:
Pricing Subject to Change: We may change subscription prices with 30 days' notice to existing subscribers. Price changes do not affect your current billing cycle.
Billing Cycle: Subscriptions are billed according to the plan you select (monthly or annually) on the date you subscribe (your "billing date").
Payment Methods: We accept major credit cards and debit cards processed through our certified payment processor. You authorize us to charge your payment method on each billing date.
Automatic Renewal: Subscriptions automatically renew unless you cancel before the next billing date. You will be charged the then-current subscription price.
Failed Payments: If payment fails:
Payment Information: You must provide accurate and complete payment information. You agree to update information promptly if it changes.
Sales Tax: Prices do not include applicable sales tax, use tax, VAT, GST, or other taxes. You are responsible for all taxes except those based on our net income.
We will collect and remit sales tax where required by law. Tax rates depend on your billing address.
Tax Withholding: If you are subject to tax withholding (e.g., non-U.S. users), you are responsible for providing appropriate tax documentation and paying withholding taxes.
How to Cancel: You may cancel your subscription at any time through Settings > Subscription > Cancel.
When Cancellation Takes Effect: Cancellation takes effect at the end of your current billing cycle. You will not be charged for subsequent cycles.
Access After Cancellation: You retain access to paid features until the end of your current billing period, after which your account may revert to a free tier (if available).
No Prorated Refunds: We do not provide prorated refunds for partial periods, except as provided in Section 5.5.
Money-Back Guarantee (First Subscription Only): If you are dissatisfied with your first paid subscription, you may request a full refund within 30 days of your initial purchase.
To request a refund:
No Refunds After 30 Days: After 30 days, subscription fees are non-refundable. If you cancel, you will not be charged for future billing cycles, but you will not receive a refund for the current cycle.
Exceptions: We may, at our sole discretion, provide refunds in cases of:
Abuse of Refund Policy: We reserve the right to deny refunds if we detect abuse, such as:
From time to time, we may offer free trials of paid subscriptions. Free trial terms:
The Services, including all content, features, functionality, software, algorithms, designs, trademarks, logos, and other materials (collectively, "GGL Content"), are owned by GGL or our licensors and protected by U.S. and international intellectual property laws.
Our Rights: We retain all rights, title, and interest in:
Limited License to You: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes. You may not:
This license terminates upon termination of your account or these Terms.
You retain ownership of all content you submit to the Services, including:
License You Grant to Us: By submitting Your Content, you grant GGL a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to:
This license survives termination for Content that has been shared with third parties or incorporated into aggregated data.
You Represent and Warrant:
If you provide feedback, suggestions, ideas, or recommendations about the Services ("Feedback"), you grant GGL an unlimited, irrevocable, perpetual, royalty-free license to use, implement, and commercialize that Feedback without compensation or attribution.
We are not obligated to:
Do not submit Feedback that you consider proprietary or confidential.
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).
Reporting Copyright Infringement: If you believe content on our Services infringes your copyright, send a DMCA notice to:
Your notice must include:
Counter-Notice: If your content is removed due to a DMCA notice and you believe it was removed in error, you may submit a counter-notice.
Repeat Infringer Policy: We will terminate accounts of users who repeatedly infringe copyrights.
GGL trademarks, logos, and brand names are proprietary. You may not use them without our prior written permission, except as necessary to identify our Services in factual, non-commercial contexts.
The Services integrate with third-party platforms via OAuth (Twitch, YouTube, Facebook Gaming, TikTok, QuickBooks, and others). These integrations are governed by the third parties' terms of service and privacy policies:
Your Responsibility: You are responsible for complying with third-party terms. We are not liable for:
Platform Changes: Third-party platforms may change their APIs, terms, or availability at any time. We are not responsible for interruptions or feature changes resulting from third-party actions.
You may revoke third-party access at any time through each platform's settings or our Settings > Connected Platforms.
The Services may contain links to third-party websites, apps, or services. We do not control, endorse, or assume responsibility for third-party content or services.
Use at Your Own Risk: Accessing third-party links is at your own risk. We are not liable for:
We recommend reviewing third-party privacy policies and terms before providing information or using services.
We use third-party service providers for hosting, analytics, payment processing, email delivery, and other operational purposes. See our Privacy Policy for details.
These providers are contractually obligated to protect your data, but we are not liable for their actions or failures, except as required by law.
We collect data from:
Data Accuracy Limitations:
Business Health Scores (GCS):
Tax Calculations:
Sponsor Match Scores:
Revenue Projections:
YOU ARE SOLELY RESPONSIBLE FOR:
We strongly recommend:
We strive to provide reliable, uninterrupted Services. However, we do not guarantee:
Services are provided "AS IS" and "AS AVAILABLE."
We may perform scheduled maintenance that temporarily limits or disables Services. We will:
Planned maintenance does not entitle you to refunds or service credits.
We reserve the right to:
Notice of Material Changes: For material changes that significantly affect functionality, we will provide reasonable advance notice.
Discontinuation: If we discontinue Services entirely, we will provide at least 30 days' notice and reasonable opportunity to export your data.
We are not liable for failure to perform obligations due to causes beyond our reasonable control, including:
During force majeure events, our obligations are suspended for the duration of the event.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."
GGL, AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS (COLLECTIVELY, "GGL PARTIES") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Implied Warranties:
Data Accuracy: We do not warrant that:
Service Reliability: We do not warrant that:
Third-Party Services: We do not warrant:
NOT A SUBSTITUTE FOR PROFESSIONALS: The Services do not replace qualified professionals. We are not:
Always consult licensed professionals for:
Some jurisdictions do not allow exclusion of implied warranties. In those jurisdictions, the above disclaimers may not apply to you, and you may have additional rights. These disclaimers apply to the fullest extent permitted by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GGL PARTIES ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
IN NO EVENT SHALL GGL PARTIES BE LIABLE FOR:
Indirect Damages:
Even if we have been advised of the possibility of such damages.
TOTAL LIABILITY CAP: To the extent GGL Parties are found liable for any damages, our total aggregate liability for all claims arising from or relating to the Services or these Terms is limited to the greater of:
(a) $100 USD; or
(b) The amount you paid to GGL in the 12 months immediately preceding the event giving rise to liability.
These limitations are fundamental to our agreement. Without them, we could not offer Services at current prices. These limitations apply even if this remedy fails of its essential purpose.
Liability limitations do not apply to:
You acknowledge that:
Without these protections, Services would not be economically feasible.
You agree to indemnify, defend, and hold harmless GGL Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
(a) Your use or misuse of the Services
(b) Your violation of these Terms or Acceptable Use Policy
(c) Your violation of any law, regulation, or third-party rights
(d) Your Content or data you submit
(e) Your business decisions made using the Services
(f) Tax liabilities, penalties, or audits resulting from tax estimates
(g) Sponsorship disputes or contract breaches
(h) Disputes with other users or third parties
(i) Negligence or willful misconduct by you or your agents
GGL will:
You will:
Your indemnity obligation does not apply to claims arising from:
The Services and underlying technology may be subject to U.S. export control and sanctions laws, including:
You represent and warrant that:
You agree to:
Violations may result in immediate account termination and reporting to authorities.
These Terms and any disputes arising from them are governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
For disputes not subject to arbitration (see Section 15), you agree to the exclusive jurisdiction and venue of:
State and Federal courts located in Knox County, Tennessee, United States.
You irrevocably waive any objections to jurisdiction or venue in these courts, including inconvenient forum objections.
Either party may bring an individual action in small claims court in the county where you reside or where you conduct business, if the claim qualifies for small claims jurisdiction.
IF YOU LIVE IN (OR YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES, THIS SECTION APPLIES TO YOU. PLEASE READ IT CAREFULLY.
Before filing an arbitration or lawsuit, we both agree to try to resolve disputes informally for 60 days.
Initiate Informal Resolution:
If we cannot resolve the dispute within 60 days, either party may proceed to arbitration.
WE BOTH AGREE:
"Dispute" includes any claim or controversy arising from or relating to:
Arbitration Administrator: Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by this Section.
AAA Rules: https://www.adr.org/consumer
Arbitrator Selection:
Arbitration Location:
Arbitrator Authority: The arbitrator may award:
The arbitrator may NOT:
Arbitration Fees:
Arbitrator's Decision:
YOU AND GGL AGREE:
If this class action waiver is found unenforceable, the entire arbitration agreement in Section 15 is void, and disputes will be resolved in court per Section 14.
The following disputes are NOT subject to arbitration:
If 25 or more similar claims are filed against GGL (represented by the same or coordinated counsel), we agree to participate in AAA's Mass Arbitration Supplementary Rules, as modified:
Batch Process:
Court Authority: Courts have exclusive authority to enforce this batch arbitration process and to enjoin mass filings that violate this paragraph.
Notwithstanding Section 1.3, if we change this Section 15 after the date you first accepted these Terms (or accepted subsequent changes), you may reject the change by sending written notice to disputes@gamergrowthlab.com within 30 days of the change. Rejecting a change does not affect other Terms provisions.
This arbitration agreement survives termination of your account or these Terms.
This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16) and evidences a transaction involving interstate commerce.
These Terms, together with our Privacy Policy and any supplemental terms or policies referenced herein, constitute the entire agreement between you and GGL regarding the Services and supersede all prior agreements, understandings, and communications.
No Reliance: You acknowledge that you have not relied on any representations, warranties, or statements not expressly set forth in these Terms.
If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, except:
To the extent permitted by law, invalid provisions will be modified to reflect the parties' intent as closely as possible.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by GGL.
No waiver of any breach excuses subsequent breaches of the same or different provisions.
You may not assign or transfer these Terms or your account without our prior written consent.
We may assign or transfer these Terms and your account:
Any attempted assignment in violation of this Section is void.
These Terms are for the benefit of you and GGL only. No third party (except GGL's successors and assigns) has any right to enforce these Terms.
Third-party service providers referenced in these Terms are not third-party beneficiaries.
Notices to You: We may provide notices to you by:
Notices are effective when sent or posted.
Notices to Us: You must send notices to:
Include: Your name, account email, subject matter, and any required information.
You consent to receive communications from us electronically, including:
Electronic communications satisfy any legal requirement that communications be in writing.
Opt-Out: You may opt out of marketing emails by clicking "unsubscribe" or adjusting settings. You cannot opt out of transactional emails necessary for Services.
Neither party is liable for failure to perform obligations due to causes beyond reasonable control (see Section 9.4).
You and GGL are independent contractors. These Terms do not create a partnership, joint venture, agency, employment, or franchise relationship.
Neither party has authority to bind the other or make commitments on the other's behalf.
Section headings are for convenience only and do not affect interpretation of these Terms.
Rules of Interpretation:
Ambiguities: Any ambiguity or uncertainty will not be construed against the drafter (contra proferentem rule does not apply).
These Terms are drafted in English. Any translation is for convenience only. In case of conflict, the English version controls.
Gamer Growth Lab, LLC
California Civil Code § 1789.3 Notice: The Services are provided by Gamer Growth Lab, LLC, located at 4546 Chapman Hwy #3068, Knoxville, TN 37920. To file a complaint regarding the Services or to receive further information about the Services, contact us at legal@gamergrowthlab.com or write to us at the address above.
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:
Electronic Delivery Consent: By using the Services, California residents consent to receive records electronically per California Civil Code § 1633.3 et seq. (California Uniform Electronic Transactions Act).
Alternative Dispute Resolution: EU residents may use the EU Online Dispute Resolution (ODR) platform for resolving disputes: https://ec.europa.eu/consumers/odr
We are not obligated to participate in ODR proceedings but may do so voluntarily.
Right of Withdrawal: EU consumers have the right to withdraw from contracts within 14 days of acceptance, subject to exceptions. Services that begin during the withdrawal period with your express consent forfeit withdrawal rights.
Nothing in these Terms:
Where liability cannot be excluded, our liability is limited to (at our option):
If you reside in a jurisdiction with consumer protection laws that override these Terms, those laws apply to the extent required.
These Terms are effective as of October 8, 2025.
Previous Versions: Previous versions of these Terms are available upon request at legal@gamergrowthlab.com.
Version Control:
END OF TERMS OF SERVICE
These Terms of Service were prepared with legal counsel and designed to meet enterprise legal standards, provide enforceable protections, and comply with applicable laws including the Federal Arbitration Act, E-SIGN Act, and consumer protection statutes.
By using Gamer Growth Lab, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Thank you for using Gamer Growth Lab. We're here to help you build a sustainable, thriving creator business.
— The GGL Team
Document ID: 73d8ea26--7db-3-46
Version: v1.0.0 | Word Count: 6,643 | Read Time: 34 min
SHA256: [Generated at acceptance: proof of exact content user agreed to]
Questions about these terms? Contact our Legal Department at legal@gamergrowthlab.com